Why Does My App Crash / Get Stuck? Follow
We're sorry for any inconvenience this caused.
Please try the following:
-Restart your device
-Make sure that you have an active internet connection
If this still does not solve the issue, find our app in the app store where you originally downloaded it and make sure you have the latest version.
If you continue to have problems with the app, please contact us here with your phone model, system version, and country. We will assist you as soon as possible.